We deliver to almost any destination in the world
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EMS - PT. POST INDONESIA ( Delivery time : Approx. 5 - 14Business Days )
- Door to Door Express Mail Service
- Part of the World Wide Postal courier network
- Customs agents
- Newly established Track and Trace System
y our order are delivered through International Post with Express Mail Service (EMS) (estimated arrival time 3 - 14 business days). You will be provided with EMS Tracking Number so you can always track your order shipment.
No additional shipping cost for separately parcel /delivery
( maximum 2 parcel per delivery per order and Minimum quantity cartons per parcel 4 cartons )
This is avoid confiscated package by custom.
Example : if total quantity order 8 cartons, we can divide become 2 parcels ( min. 4 cartons per delivery ). The second parcel will be ship after the first parcel delivered or within few days as requested.
TABLE FLAT SHIPPING COST FOR EMS ONLY
We would like to inform that The Post Indonesia change the shipping cost start on May 2010
Below is our new table flat shipping cost
- ORDER 1 - 9 CARTONS = USD 25.00
- ORDER 10 - 19 CARTONS = USD 18.00
- ORDER 20 CARTONS - MORE = USD 10
- FREE SHIPPING COST FOR ORDER OVER USD 150
All orders ship from our fulfillment center in Jakarta, Indonesia through Indonesian Postal Service with Express Mail Service (EMS) with estimated arrival time in 7- 14 business days. You will be provided with EMS tracking ID so you can always track your order shipment. We ship WORLD WIDE.
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SHIPPING COST BY REGISTER MAIL ( FOR COUNTRY THAT NOT LISTED IN EMS AREA )
(USD 18.00 )
The shipping by Register Mail will be difficult for trace the status of shipment, so the package will be out of our control. We always do monitoring the package with the local Indonesia Post office. We also do investigation if the package lose or not received within 35 days.
You have to sign for package when the package arrived, then we suggest you to contact Local Post Office in your city to check and claim the package.
Please contact us if you have problem with Register Mail at info@clovecigaretteshop.com
Before Purchase order , please ensure that importing cigarettes by mailorder or internet is ALLOWED by Custom in your Country. Any confiscated item by custom office WILL NOT BE REFUNDED.
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MORE ABOUT EMS
Please remember that you must mention your complete shipping address while registering and placing orders. If the address is incomplete, you may not qualify for a refund as we are helpless in case of refund claims for orders which show incomplete shipping address. According to the international postal regulations and standards, each package usually contain maximum of 5 cartons of clove cigarettes is delivered separately.
So, if you have ordered more than one package, then the delivery dates may vary. Packages do not always reach on the same day, though they are shipped on the same day and may reach at intervals of a few days within our guaranteed delivery time period. We are able to ship your packages to the APO/PPO military addresses. Please note that delivery confirmation and expedited delivery are not available for military addresses.
The parcels are collected by Indonesian Post at 10 a.m. West Indonesian Time (UTC/GMT +7). Orders received after 10 a.m. are sent on the next business day. Orders received on Saturdays, Sundays and Indonesian public holidays are sent on the first working day following reception.
All orders will be dispatched after our payment processor has notified us of the purchase. All delivery dates are given in good faith and delays are the responsibility of the courier or the post service used. Confirmation of any loss by the courier or by the post can only be verified after a period of thirty days after dispatch.
For more information about shipping or order inquiries please e-mail our online 24 hours customer support at info@clovecigaretteshop.com or via phone please call us at +62-81999-072-929
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